WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store that allows you to choose from thousands of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative available in liquid form.” How does it work? When you go to the website, you will see thousands of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for several our customers. In case you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To put your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. Besides email, you can Vape Shop also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the initial thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website will not allow customers to leave a negative feedback once they have ordered through our website, and the same goes for placing an order through our contact number.
MAY I track my order? Yes, we do provide the tracking information for several orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods that have arrived to your door without our express prior approval.
Any kind of different ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we shall reward you with even more discounts, free gifts or merchandise, as well as cash. We are committed to offering our customer service professionals with training and education on our products, and also providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative way to earn reward points or cash return? Yes, you should use your credit or debit card to get items from our website. After you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made using your charge card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We have been still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures in place for returning items you could be unhappy with. Please note that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or in case you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy is to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect when using our products, you need to notify us right away in order to obtain a proper replacement.